Your Information, Your Rights, Our Responsibilities
Effective January 1, 2023
This website does not target children or users under 18 years of age. If you believe that we may have collected information from someone under 18, please contact us.
YouDecide never sells or shares the personal information it collects on this website. Because of this, we do not have a “Do Not Sell or Share My Personal Information” link on this website.
For any questions about this privacy notice or to exercise your rights concerning your information, contact us via one of these methods:
YouDecide does not receive financial incentives for collecting your information. YouDecide uses any information we collect to respond to your requests or to monitor and improve our website. We do not share or sell your information.
All information you provide to us is voluntary and is gathered via our “Contact Us” page (for general inquiries), or our “Request Demo” page (for requesting a demonstration of our platform site). If you choose to enter your contact information and a message on either of these webpages, here is what you can expect:
If you contact us via email, U.S. mail, or fax, we will use, share, and store the information in the same way as described above.
If you call YouDecide or speak to a support representative by phone, the call may be recorded for quality or training purposes. All recordings are deleted after 12 months.
Cookies and other tracking technologies may be used by YouDecide to analyze trends, administer the website, track users' movements around the website, and gather usage statistics. We do NOT use cookie and tracking information to provide you with targeted ads or to do behavioral profiling for marketing purposes. We gather non-personally identifiable information such as internet protocol (IP) addresses, browser type, operating system, date/time stamp, page visited, and/or other data. We use this information to:
At this time, the only cookies we use are those classified as “strictly necessary” (required for the website to display correctly) and those involved with the website analytics. Usage statistics are aggregated, not personally identifiable, and not shared outside of YouDecide and our hosting partner.
YouDecide does not sell your information and does not share your information with any external entities. The information is used internally at YouDecide for marketing and operations purposes only.
YouDecide is legally required to share your information under these circumstances without your permission:
Our corporate website is hosted by HubSpot, a third-party service provider; however, the content is supplied by YouDecide. The data stored by HubSpot is encrypted at all times – at rest and in transit.
This section explains how you can exercise your rights concerning your personal information. YouDecide will not discriminate or retaliate against you for exercising these rights. Many of these are the rights granted to California residents under the CCPA. The particular rights in your state may vary from this.
If you believe information we have about you is incorrect, please contact us. If the information is within our control to correct, we will respond to you and/or make the change effective within 10 days.
We will not retaliate against you for filing a complaint.
For other types of consumer complaints, use the applicable links below:
We value your privacy and guard your personal information as if it were our own. We believe we have an ethical responsibility to protect it, not just a legal responsibility. We protect information provided to us via the YouDecide website in the same way we protect information provided to us over the phone or any other way (e.g., fax, email, etc.).
Our responsibilities include the following:
YouDecide uses state-of-the-art tools and methods, including encryption, to protect your information at all times - when collected, stored, transmitted, or displayed. While no security mechanism can be 100% guaranteed, we provide a secure website (utilizing SSL and TLS protocols) that encrypts your data over the Internet. All transmissions containing personal information are encrypted. Within YouDecide’s network, your personal information can only be accessed by authorized individuals. Firewalls and authentication rules enforce this access. We also enforce two-factor authentication over a secure VPN when accessing data remotely. Our staff is trained on privacy and security safeguards and understands the consequences if these are violated. All system interactions are monitored, logged, and reviewed, and we have automated alerts to warn us of unusual activity. We have audits performed by independent parties to verify our safeguards are working appropriately to protect our network and your data. These are just a few of the many examples of the security measures we take.
YouDecide strives to make its platforms compliant with current website accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 and Section 508, in accordance with the Americans with Disabilities Act. If you encounter difficulty using our platform, please contact us to let us know.
All of YouDecide’s data is stored and processed within the confines of the United States of America (USA). If you access the YouDecide corporate website from outside the USA, be aware that the country in which you are located may have different data protection laws. If you are in the EU or UK, YouDecide relies on the safeguards set forth in Articles 46 and 49 of the GDPR to transfer your data across international borders. YouDecide does not target or market to audiences in the EU or UK.
We have a responsibility to notify you if your personal information was involved in an inappropriate disclosure (disclosure to an unauthorized person) or was involved in a data breach. If an inappropriate disclosure or breach were to occur involving your personal information, YouDecide would notify you as promptly as possible after the discovery of the incident. We’ll tell you what happened, help you recover as best we can, and tell you what you can do going forward.
If YouDecide is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.