The Real Benefit Is Better People

At YouDecide, we’re not just leading the way in Voluntary Benefits Outsourcing (VBO)—we’re redefining what it means to create smarter, more connected employee experiences. We combine forward-thinking consulting, cutting-edge tech, and a whole lot of heart to help the world’s largest employers design, integrate, and communicate voluntary benefit programs that truly make a difference. Our platform brings it all together—seamlessly, efficiently, and beautifully.

Whether we’re building sleek technology solutions or solving complex benefit puzzles, one thing stays the same: we work together, we think boldly, and we have fun doing it.

Job Openings

Call Center Customer Service Representative

Customer Service Full Time

Duluth, GA

Customer Service
Full Time

*YouDecide an Equal Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

What We Offer

Comprehensive Health Coverage

Comprehensive Health Coverage

Stay happy and healthy with Medical, Dental, and Vision benefits—plus the option to boost your coverage with an HRA or FSA for extra savings and flexibility! 

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Life & Disability Coverage

We offer Group Life, Voluntary Life, AD&D Insurance, and both Short-Term and Long-Term Disability coverage—supporting your total health and wellness, so you can focus on what matters most.

Legal & Identity Protection

Legal & Identity Protection

Get peace of mind beyond the 9–5.
We provide access to Legal Insurance Plans and Identity Theft Protection—because your security matters, at work and at home.

Invest in Your Future

Invest in Your Future

We’re serious about helping you build lasting financial security. With our 401(k) retirement plan, you’ll have the tools you need to save for tomorrow while thriving today.

 

 

Time off to recharge

Time Off to Recharge

Relax and recharge. You’ll enjoy generous PTO, 13 paid holidays, and a team that actually encourages you to unplug. Because balance isn’t just a buzzword—it’s part of our culture.

Company Culture

Company Culture

We expect everyone to have a desire to learn, grow, and be a better human. We're a dream team where everyone has a voice and open lines of communication to leadership. 

The real benefit is better people.

Our Core Values

Simplicity

At YouDecide, we make things simple. By integrating voluntary benefits and corporate discounts into one powerful solution, we’re able to solve many HR problems.

Innovation

We believe in the power of progress, because we can always make our clients’ jobs easier and their employees’ lives better. 

Partnership

At YouDecide, we’re an extension of our clients’ teams. Because we not only solve many of their voluntary benefit challenges, we take all the hard work off their hands. But it’s more than what we provide. It’s our people and our processes that make the real difference. 

Integrity

From our account executives and security teams, to our technology experts and call center all-stars— are all committed to doing things the right way. That’s why we never take shortcuts. Because our clients have thousands of people to care for and a lot on the line. And in order to gain their trust, we have to deliver. So we do.