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Employee Decision Support

We hate hoops. So, we don’t make people jump through them. It’s why our dedicated support center is just a call away. With more than 20 years of insurance and financial services expertise, our licensed advisors know the industry inside and out. Which means answers are always informed and timely. Because at YouDecide, we’re here to be a partner. Whether it’s three in the afternoon or three in the morning, our team is here to provide helpful, reliable support.

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The real benefit is better people.

  • A dedicated client toll-free “800” number
  • 24/7 live coverage and IVR access
  • “Live chat” service capabilities
  • Inbound/outbound calling capabilities
  • Extensive insurance/financial services expertise
  • All representatives are W-2 employees
  • Direct access to provider representatives
  • Employee issue provider mediation/escalation/resolution
  • For quality assurance, all calls are recorded

It’s voluntary benefits—made better.

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Just answer a few quick questions, and you’ll be on your way to simpler, smarter voluntary benefits.